
Terms and Conditions
01Acceptance of Terms
By accessing and using Luxury Auto Care ("Website"), you agree to comply with and be bound by these Terms and Conditions, all applicable laws, and regulations of the United Arab Emirates.
02Services
Luxury Auto Care provides automotive services including vehicle maintenance, repairs, diagnostics, mechanical and electrical work, detailing, paint protection film, ceramic coating, paint work, spare parts, carbon-fibre services and vehicle recovery.
03Estimates & Quotations
All estimates and quotations provided by Luxury Auto Care are based on the initial inspection, diagnostics, or information provided by the customer at the time of assessment.
04Hidden Damages & Tear-Down Disclaimer
Estimates may be based on a visual assessment; additional hidden damage discovered during work may change the scope and cost. Work may pause for re-approval, and full reassembly cannot always be guaranteed.
05Subcontractors
Luxury Auto Care may use authorised third-party specialists for certain repairs.
06Appointment & Booking Policy
Appointments should be scheduled in advance. We reserve the right to reschedule, and deposits may be required for certain bookings.
07Payment Policy
Payment is due upon completion of services unless otherwise agreed in writing prior to commencement of work.
08Warranty Policy
Labour is covered by a workmanship warranty (typically 30–90 days); parts are covered by the manufacturer's warranty. Certain conditions may void warranty cover.
09Customer Responsibilities
Customers are responsible for providing accurate information, collecting their vehicle within the agreed timeframe, and removing personal items prior to service.
10Limitation of Liability
Our total liability is limited strictly to the amount paid for the specific service or repair provided.
11Intellectual Property
All website content, logos and branding are the property of Luxury Auto Care and may not be used without authorisation.
12Website Usage
Hacking, false submissions, illegal activity and content scraping are prohibited.
13Privacy Policy
We do not sell or share your personal data, except when required to deliver services, process payments, or comply with legal obligations.
14Third-Party Links
We are not responsible for the content or practices of external websites linked from our site.
15Vehicle Storage & Abandoned Vehicles
Storage fees apply if the vehicle is not collected within the agreed timeframe, as per our workshop policy.
16Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control.
17Governing Law
These Terms are governed by the laws of the United Arab Emirates, and any disputes are subject to the jurisdiction of the courts of Dubai.
18Contact Information
Website: luxuryautocaredubai.com · Email: info@luxuryautocaredubai.com · Phone: +971 54 525 0750 / +971 56 526 6295 · 4th St – Al Quoz Ind. Third – Al Quoz – Dubai